WHAT TO EXPECT
Thank you for taking the time to visit our website. Choosing the right designer for your event is a very personal choice and must feel right for you. Here are the steps we'll walk you through to keep the process as simple and stress free as it can be.
The best way to obtain a quote is to arrange a consultation via email, phone or our enquiry form. Our personalised consultations are conducted in-person, with our creative director Mannuela Konan, at your venue or at the Clarendon Hotel in Charlton, London. Please note, our face to face consultation is a chargeable service and generally last about an hour. This small investment is a big stepping-stone to have all your questions answered and to help you plan your dream event by sharing our knowledge with you. Your consultation fee will be deducted from your final invoice if you decide to book with us .If you are unable to meet, we are happy to arrange a phone consultation to discuss your requirements. At the initial consultation we review your vision, needs and budget, discuss the venue and give our creative input. We ask that you come to the initial consultation with as much information as possible including Pinterest boards, fabric and colour swatches and any other ideas that will help us better understand what you are envisioning and the feel of the atmosphere you wish your guests to experience. Some clients come to us with very little in the way of inspiration and we are happy to offer our guidance and creative input. Upon request, we also provide samples for our clients shortly after their initial consultation (fees apply). A more extensive list of terms and conditions will be explained during the initial consultation
We’ll follow up your initial consultation with a proposal outlining our suggestions for your day. If you're happy and wish to go ahead and book with us, an invoice and a contract catered to the level of services you’ve chosen to hire us for will be sent across to you for the booking fee; which will be required at this stage for us to secure your date in our diary.
After you've booked with us, we will keep things flexible! We know new ideas are always popping up, so you are not locked into designs until about a month before your event. At that point we finalise the quote, making any needed changes. We will then issue a final invoice. The remainder of your balance is due 28 days prior to your special day. This allows us to order your florals and any other items in time for them to arrive.
On the day of your event, we’ll arrive to install your flowers and decor in combination with your other vendor’s schedules. It will provide plenty of time for photography opportunities and for our staff to ensure every arrangement looks picture-perfect for the day. We carefully arrange every detail at your venue so you can relax and enjoy a beautiful celebration.